As well as complying with distance selling regulations, if for any reason you are unhappy with your Klaus Kobec purchase you can return the item to us within 28 days for your choice of exchange, full refund or a credit note.
Any watches returned to us must be unworn and in an original and resalable condition with the tamper-evident label still attached. The item must be returned with all branded packaging supplied with the purchase.
To return an item, please remember to enclose your invoice with your return, stating if you would like a refund or exchange. Please try and make sure all returned items are well packaged and sent via a trusted postal service. Codeias Limited cannot take responsibility for return items damaged or lost in transit.
Please send your returns to the postal address below:
Mistal Time Services
Broseley House
116a Bradshawgate
Leigh
Lancashire
WN7 4NT
Once we receive your return, we will aim to deal with it as quickly as possible and you will be notified by email when the return has been processed.
If you have any questions about our returns policy, please get in touch with the customer service team on +44 (0) 330 088 4930 or customerservices@klauskobec.com
N.B Items MUST be returned to the correct address, items sent elsewhere will be returned to sender.
Mistal Time Services
Broseley House
116a Bradshawgate
Leigh
Lancashire
WN7 4NT